Shipping & Pickup

Shipping & Pickup

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Shipping and Pickup

DELIVERY OF GOODS

Your products will be dispatched in 5 – 7 working days form the date of the order confirmation. There is no delivery charge for orders within the UK. We do not accept orders for delivery outside of mainland UK. Working days are Monday to Friday between 9 am – 5pm, excluding Bank Holidays. Where delivery is delayed due to circumstances beyond our control, we will complete the work as soon as reasonably possible. Ownership of the products will pass to you on delivery and the products will be at your risk from the time of delivery. Where delivery is not possible due to incorrect delivery address details, the products will be returned to us and we have the right to make additional charges for re-delivery of goods to the correct address. Any items not received must be notified to us within 21 days for us to further investigate. After this period, we will reprint and redeliver the products. This will be at no extra charge to you.

QUANTITIES AND SHORTAGES

Every endeavour will be made to deliver the correct quantity ordered. However you accept that some variation is inherent within the printing process. Our liability in respect of shortages is as follows:

Quantities

Up to
1,000

Up to
10,000

Above
10,000

No Credit Awarded

Shortage
of up to 10%

Shortage
of up to 5%

Shortage
of up to 4%

Pro Rata Credit Awarde
Shortage
of 11% to 24%

Shortage
of 6% to 19%

Shortage
of 5% to 9%

Missing Items Replaced
Shortage
of 25% or over

Shortage
of 20% or over

Shortage
of 10% or over

 

You may keep any overages at no additional cost.

 

PRICES

The price of any product will be shown on our website, except in cases of obvious error. These prices are exclusive of V.A.T, which will be added to the total at the end of the ordering process. Prices are liable to change at any time, but orders already placed which have received an order confirmation will not be affected.

REPLACEMENTS

If you believe that a product is defective than we will ask you to return approximately 5% of the order for us to examine. If we agree, that the products are defective and we are at fault, than we will issue a reprint and re-delivery free of charge.

LIABILITY

Our liability in connection with any product purchased through our website is strictly limited to the purchase price of the product. All other warranties, conditions, guarantees or representations, whether expressed or implied, oral or in writing, except as stated in these terms and conditions are hereby excluded. We shall not be liable for any indirect, special or consequential damages, loss of profits, economic loss, loss of goodwill, loss of anticipated savings, loss of data or loss arising from delay in transit. Nothing in these terms and conditions shall be construed so as to limit or exclude liability, which cannot, pursuant to English Law, be excluded or limited, including for death or personal injury or liability in respect of fraud or fraudulent misrepresentation.